You might want to change the font so that it can show Japanese and Chinese. If that doesn’t help, please do this:
Using the Registry Editor (regedit.exe), please find the key:
and insert a new REG_DWORD value called
By default, this vaule is set to 0 (Windows Vista or 7), and 1 (Windows XP or earlier).
The only issue is that the Unicode Ideographic Variation Sequence (IVS) may not work when this value is 1.
I hope this helps.