Did you check Customize > Status, and check “Number of Characters” and “Number of Lines”? Then you should be able to see the number of characters and lines only when selected.
These numbers won’t be displayed unless you select text. If you need to see the number of characters in the whole document, you can select all the document by pressing CTRL + A.
I have a tip for offering tips :) It took me a few minutes to figure out that Customize was on the tools menu. Maybe try including “Tools menu > […]” on instructions. Like:
Did you check Tools menu > Customize > Status, and check “Number of […]
Thanks again!
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