Until today, we have been releasing a major upgrade usually once every year, and tried to add all new features to major upgrades. However, under this practice, it was difficult to add features except at major upgrades, and difficult to respond to customers’ frequent requests in details.
To address this issue, we are going to change our policy to allow more frequent updates (rapid releases), whether major or minor, to enable more flexible responses to our customers’ needs. As we are changing our policy, we stop selling major upgrades, but instead introducing a maintenance plan, which allows free updates, whether major or minor, during a valid maintenance plan. Purchasing or subscribing a maintenance plan allows you to receive free updates for free.
Normal licenses purchased on or after January 1st, 2014 will automatically include a one-year free maintenance plan. The customers can continue the subscription to receive updates for upcoming years, or cancel the subscription anytime not to renew the maintenance plan.
If you already have valid v13 normal licenses, you can upgrade to v14 for free, and receive a free maintenance plan through the end of December, 2014. Please purchase or subscribe a maintenance plan in December, 2014 if you continue to receive updates.
A maintenance plan will be offered as a half the price of a normal license. The version of EmEditor you already have can continue to work permanently even without a maintenance plan, but if you need updates, you will need a valid maintenance plan.
Lifetime licenses will not be affected by this policy change. (79.7% of the registered products in Emurasoft Customer Center are already lifetime licenses.)
If you already have v13 licenses, you can view your free v14 licenses at Emurasoft Customer Center. If you already have v13 licenses, the maintenance plan will end at the end of December 2014 no matter when you start using v14 licenses.
Please contact us if you have any questions.
Thank you for using EmEditor.