If I purchase EmEditor, can I get the newer version for free? Or do I have to pay a fee every time I get a new version?
If you purchase a lifetime license, you will get all the new versions for free.
If you purchase an annual subscription, you will get all the new versions for one year after your purchase date. After one year, you will need to renew your subscription in order to continue using EmEditor.
What is the difference between Annual Subscription and Lifetime License?
Annual Subscription allows you to use EmEditor while the subscription is valid. After the subscription expires, you will need to renew your subscription in order to continue using EmEditor.
Lifetime License allows you to get all the new versions for free during the lifetime of the product.
When I try to update EmEditor, I see the dialog box that says “You might need to purchase an upgrade.” How do I know if I need to purchase an upgrade?
Please go to Resend Keys page and enter the email address you used to purchase EmEditor. Our system will send a list of all the available keys to you, including the key of the latest version if your license is eligible.
You can also go to the Help menu in EmEditor, select the About EmEditor command. In the About EmEditor dialog box, click the Extend Maintenance Plan button and you will be guided to renew your subscription.