How do I troubleshoot “The system administrator has set policies to prevent this installation.” during installation?

This message usually means that your system has restrictions (set by your administrator or organization) that are blocking the installer from running.

Here are a few things you can try:

  1. Run the installer as administrator
    If you’re on a company-managed or shared computer, you may need to ask an admin or your IT department for help installing software. When logged into an administrator account, right-click the installer file and choose “Run as administrator.”
  2. Move the installer to another folder
    Some systems restrict where installers can be launched from. Try moving the .msi or .exe file to your Downloads or Documents folder, then run it again.

This message can also be caused by IT security settings such as Group Policies or AppLocker. If the above steps don’t work, please contact your IT administrator or contact us.